DoNotPay raises $12 million as the business of helping consumers get refunds soars

by Emmalyn Holly
DoNotPay allows consumers to dispute airline refunds in the form of vouchers instead of cash.
DoNotPay allows consumers to dispute airline refunds in the form of vouchers instead of cash.DONOTPAY

Stay-at-home orders in the wake of the coronavirus pandemic has left consumers with a flurry of unwanted gym memberships, concert tickets, and airline boarding passes. But getting any money back has been a headache.

Those customer service hassles and legal paperwork nightmares have translated into growth and additional funding for “robot lawyer” DoNotPay, says CEO and founder Joshua Browder, who started the company as a 19-year-old at Stanford University seeking a better way to fight parking tickets.

You may also like

Leave a Comment