Stay-at-home orders in the wake of the coronavirus pandemic has left consumers with a flurry of unwanted gym memberships, concert tickets, and airline boarding passes. But getting any money back has been a headache.
Those customer service hassles and legal paperwork nightmares have translated into growth and additional funding for “robot lawyer” DoNotPay, says CEO and founder Joshua Browder, who started the company as a 19-year-old at Stanford University seeking a better way to fight parking tickets.