Shantanu Narayen CEO of Adobe, seen here in Las Vegas in 2018.
Adobe CEO Shantanu Narayen’s virtual meeting just prior to speaking with Fortune got interrupted. The culprit? An employee’s dog. What pre-lockdown might have been an awkward moment was instead met with oohs and aahs from fellow remote attendees after Narayen asked the employee to introduce the cute canine.
When the San Jose–based software company moved its 22,000-person global workforce to working remotely in March, Narayen says the priority was employee well-being during these unprecedented global lockdowns. But Adobe has found that some employees are thriving and more productive as they revel in losing their grueling commutes. While it’s too early to commit to specific policies, Narayen says, once the crisis ends Adobe will incorporate more remote working for staff who prefer it.
“I can literally have meetings with customers and employees across four continents in the same day,” Narayen says. Prior to the pandemic, Narayen would give his Japanese clients a three-day window that he’d be in Tokyo for meetings. Now he can do those meetings virtually at any time from his California home.